Myciti business plan 2012

The first building in the District, Amsterdam House was designed by dhk architects.

Myciti business plan 2012

Modernised minibus-taxi industry collaboration with MyCiTi Fri, The plan proposes significant involvement of the minibus-taxi industry in future MyCiTi service roll-outs.

It also foresees that innovative information technologies such as e-hailing and mobile applications will enable minibus-taxis to provide demand-responsive services. The roll-out of Phase 1 of the MyCiTi service and the extension of the service to Mitchells Plain and Khayelitsha through the N2 Express service have played a key-role in providing communities from remote areas with access to safe, affordable and decent public transport.

We are committed to gradually extending the MyCiTi footprint and have prioritised the roll-out of five new MyCiTi corridor routes within the next 15 to 20 years.

Thus, through careful planning, adapting to a changing environment, pragmatism and innovation, we can extend the MyCiTi footprint while ensuring sufficient revenue to cover the ongoing operating and maintenance costs.

It takes into account the current economic climate and how we can take advantage of new emerging technologies to make public transport in Cape Town more efficient.

Apart from passenger rail, the MyCiTi service, and a contracted quality bus service, the business plan identifies the minibus-taxi industry as pivotal in establishing a fully integrated public transport system in Cape Town.

Thus, the infrastructure and MyCiTi system will be designed to facilitate transfers between minibus-taxis and MyCiTi services. Importantly, the IPTN Business Plan takes into account the impact of emerging new generation services which are revolutionising public transport across the world.

Mobile phones offer a new way of matching the supply of public transport to commuter demand. It is also convenient for commuters to use their mobile phones to see what service is offered in real time and how to plan their journeys.

Mobile phones can be used as a payment mechanism, and can be used to rate a service. Once all public transport vehicles are tracked in real time in a single system, mobile device applications can be developed to enable a user to see a route, mode and price options in real time, including details of transfers between modes and total trip time options, and it also allows users to track, in real time, the vehicle they need to catch so that they can get to the required station or stop in time.

Importantly, minibus-taxi operators can benefit greatly from emerging new generation services. For example, by modernising operations, the industry can take advantage of e-hailing technologies to link them with passengers. Currently taxis wait for passengers at ranks, or stop when seeing passengers hailing services on the side of the road — this limits drivers to fixed routes and timetables.

myciti business plan 2012

Through e-hailing, minibus-taxi operators will benefit from lower costs, less congestion, and increased passenger numbers.

Commuters will also benefit as it will make it a lot easier to catch a minibus-taxi.


Matching supply and demand brings huge cost savings for operators as it reduces traveling distances and links them to a broader pool of commuters.

It will also increase passenger demand over time: This way the City can improve the integration between all scheduled public transport services such as the MyCiTi service, rail, other quality bus services, and minibus-taxis, and create demand-responsive services.

The City will support technology development to offer a wide range of support services to help with transforming and modernising the industry, including business support and training and skills development for the adoption of new technologies.

We can revolutionise transport in Cape Town by taking advantage of new information technologies which will drive down the costs as it will help us to be more efficient in how we operate public transport services.


The hybrid approach we will follow with the roll-out of Phase 2A of the MyCiTi service and the technology-enabled operational and business models will enable operators to better serve commuters and to expand their share of the public transport market.

Pursuing TOD is pivotal in bringing down the cost of public transport for commuters, operators, and the City. Going forward, we will pursue changes in land use and higher densities in support of the transport system.

The right development must happen in the right places with a mix of land uses and densification to stimulate economic activity along the transport corridors.About Cape Town City Centre / CBD.

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myciti business plan 2012

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